Expertise sits across documents, spreadsheets, systems and people — not in a form AI can reliably use. The models are capable. The organisation hasn't encoded how work should be done.
Operating logic is how you actually work: the evidence you trust, the rules you follow, the judgements you make and the actions you take.
The people who own the work curate what the system learns. Capability compounds from there.
People don't only approve outputs. They curate the operating logic the system relies on.
Improved one workflow at a time.